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eGift ~ Send gifts via LINE or email

eGift ~ Send gifts via LINE or email

Introducing an e-gift service that allows you to easily send gifts via LINE, email, SNS, etc. as a present for a loved one or as a small thank you for everyday things

What is eGift?

You can send a gift even if you don't know the address
A surprise gift
Send Now
You can also express your feelings
eGift ~ Giver - Recipient

How to give an eGift

Select "Send as e-gift"

Select

Select "Send as e-gift" on the product page

Click here for eligible products

Enter your message

Enter message

Select a digital message card and enter a message
You can also check the preview

Check gift items and messages

Check the gift item and message

Check that the item and message you want to send with eGift are correctly reflected

Send the URL via SNS or email

Send URL via SNS or email

When the purchase is complete, an e-gift receiving URL will be issued.
You can send e-gifts by sending the URL via SNS such as LINE or email.

How to receive your e-gift

You will receive an e-gift URL

eGift URL will arrive

Open the URL you received to display the receipt screen

Check eGift Contents

Confirm eGift Contents

Confirm the contents and select "Receive eGift" to proceed to entering delivery information

Enter delivery address

Enter your shipping address

Please enter your shipping address information
※The information you enter will not be visible to the recipient

Receive your gift

Receive Gift

The eGift item will be delivered to the address you entered.

Notes

・The deadline for receiving your order is 5 days from now.

・If you do not receive your order by the deadline, your order will be automatically canceled and you will be notified of the cancellation by email.

・If you would like to use the gift wrapping service, please tap the checkbox displayed on the cart page.

・We do not accept cancellations or changes to orders after purchase.

・You cannot specify the desired delivery date and time.

- Payment methods include credit cards, PayPal, PayPay, and other online payment methods. Cash on delivery is not available.

Q & A

Can e-gifts be selected for all products?

  • You can select items that have a button that says "Send as e-gift" on each product page.

Can I send gifts under a nickname or anonymously?

  • Yes. You can send gifts under a nickname that you set when purchasing.
    The recipient will not know the name or address of the sender. At the same time, the sender will not know the name or address of the recipient.

Is there an expiration date for the gift receiving URL?

  • The expiration date is 23:59 five days after the purchase date.
    Please not only send the URL to the recipient by that date, but also enter the delivery information from the URL.
    If the expiration date has expired, your order will be automatically canceled. Please note.

What happens if the recipient does not enter their address?

  • Your order will be automatically cancelled. In that case, we will contact you by email.

How will the e-gift URL be sent?

  • You can obtain (copy) the URL on the screen after purchase, and you will need to send the URL yourself via LINE, SNS DM, email, etc.

    You will also receive an email with the subject "Thank you for your e-gift order," so you can check the URL from email.
    Since the system is set up to send a dedicated URL via email, please set up domain-specific reception settings so that you can receive emails from "support@mybonaventura.com."

Can I check if the recipient has entered their address?

  • As soon as the recipient's address has been entered, the sender will receive an email.

Can I change the message or name I entered if I made a mistake?

  • Please note that you cannot change the message or name.

Can I send multiple items as e-gifts?

  • You can purchase items that have the "Send as e-gift" button on the product page.
    The items will be delivered together (the gift can only be sent to one address).
    You cannot purchase both "regular purchase items" and "e-gift purchase items" at the same time.

Can I send e-gifts to multiple delivery addresses?

  • You can only specify one delivery address. You cannot specify multiple delivery addresses.
    We apologize for the inconvenience, but please place an order for each delivery address.

Is it possible to specify the desired delivery date and time?

  • You cannot specify the desired delivery date and time.

What should I do if I delete the e-gift URL email?

  • Please note that we cannot resend the email.
    We can resend only the URL.

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