BONAVENTURA's Corporate Vision
The history of the brand started with high-quality leather
BONAVENTURA means "good luck" in Italian. This name reflects our deep desire to ``deliver good fortune to all our customers'' and ``to be a creator and sharer of happiness.''
Our manufacturing process began with smartphone cases, which are essential to your lifestyle. High quality leather texture and color, simple and sophisticated design. It has a smooth texture that feels comfortable in your hands, and a rich fragrance that only high-quality leather can bring. We began product development and sales in 2013 with the desire to deliver the sense of happiness created by these products to as many customers as possible.
In order to deliver the highest quality products, we have traveled throughout Europe from our base in Milan, pursuing superior materials and manufacturing methods. We have built relationships of trust with tanneries that are highly rated by the world's top brands in terms of quality, technology, and consideration for the environment, and partnered with craftsmen with outstanding techniques. By combining Europe's finest materials and sophisticated craftsmanship, we have created products that are both beautiful and functional.
Furthermore, we have opened physical stores and an online store so that customers can directly touch our products and experience the brand's worldview. BONAVENTURA is characterized by providing a special shopping experience along with detailed support.
BONAVENTURA's Mission
Creating good fortune and happiness by listening to each customer's voice
"We want to sincerely respond to even just one customer's voice." This is a philosophy that we have cherished above all else since our founding, and it will never change. Our mission is to bring good fortune and create happiness to as many customers as possible. To realize this philosophy, BONAVENTURA values the following three elements:
Product manufacturing: Providing sophisticated items made with the finest materials and technology at reasonable prices
We partner with tanners and skilled craftsmen of outstanding quality, and are based in Milan, Italy, with an atelier in Florence, which boasts a tradition of manufacturing. We combine the finest European materials with Italian craftsmanship to create products that are both functional and beautiful.
Customer service: Providing value that makes you want to buy again
BONAVENTURA's service standard is ``Do customers want to choose us again?'' To this end, we provide generous after-sales service, including a lifetime warranty, and strive to provide honest and courteous service that does not rely on manuals. In addition, our stores create a space where you can experience the texture and scent of our products with all five senses, and our online store offers personalized shopping support from brand advisors, delivering a luxurious shopping experience wherever you are.
Operation: Pursuing efficient management with a small number of elite staff
BONAVENTURA does not simply pursue sales and profits, but gives top priority to providing truly valuable products to our customers at reasonable prices. Therefore, we utilize the latest technologies such as AI to build efficient operations that eliminate waste. With a small and talented organization, we will continue to be a brand that earns the trust of our customers through the value of the products themselves, rather than through flashy advertising.
