We are offering a free return shipping service so that you can take a look at BONAVENTURA bags at home
Please check the bag's size, color, and beautiful leather texture
Easy to use in 3 steps!
STEP.1
Order/purchase as usual
A leaflet for "At-home try-on service (bag)" will be included in the package
STEP.2
Carefully check the texture and size of the leather at home
If you wish to return the product, please follow the instructions in the leaflet within 7 days
STEP.3
We will issue a refund after the bag arrives at our company and the condition of the product is confirmed
*No procedures are required when purchasing
Frequently Asked Questions
Is there a limit on the number of blocks?
- No. You can try out as many bags as you like.
Are sale items also eligible for the service?
- Sale items are not eligible.
Do I need to separately apply for the free return shipping service?
- Not required. You will be automatically eligible for it by completing the normal order process.
Are items other than bags eligible for free return shipping?
- Items other than bags are not eligible.
Bag free return shipping service Eligible products are Click here
Customer testimonials
Amazing!
The timeless design and beautiful details make this a bag that will last a lifetime. Every time I see it or use it, I fall in love with it. The good thing about the Mia series is that you can change the shape depending on the capacity of your luggage.
Simple and elegant
Good quality, very light and easy to use. I thought I would be able to continue using it even as I get older, so I made the right decision to purchase it. Also, although I made the purchase online, when I consulted with them via chat, they responded politely and made me feel at ease.
I want to cherish it for a long time
The simple design and above all the high-quality leather make it perfect for a variety of outfits. Another thing I like about it is that you can change its shape depending on your mood. Every time I touch it, it feels soft and moist and I want to use it for a long time!
Mia tote bag (27 shrink)
Notes
We cannot accept returns for the following items.
- ・Product has signs of use
- ・If more than 7 days have passed since the product arrived
- ・If the accessories of the product are missing
- ・Return of products not eligible for service
- ・If the order number is not written when returning the item (please be sure to write it in the product name field on the return slip)
- ・When ordering engraving service
- ・If the delivery address is an overseas address