Description based on Specified Commercial Transactions Law

Notation based on Specified Commercial Transactions Law

Transactions over the Internet (electronic commerce) are included in mail order sales under the "Act on Specified Commercial Transactions." Based on Article 11 of the Act on Specified Commercial Transactions, it is displayed as follows.

Seller name	BONAVENTURA Co., Ltd.
Group CEO	Giacomo Cortesi
Representative Director and President	Kaori Inatomi
Sales Manager	Ryoichi Hirai
Location	〒106-0032 10th floor, 11th floor, Daiei Building III, 7-18-8 Roppongi, Minato-ku, Tokyo
TEL	050-3172-1625 Telephone response hours Weekdays AM 9:30 - PM 18:00 (excluding year-end and New Year holidays)
E-mail	support@mybonaventura.com BONAVENTURA Customer Support Please feel free to contact us for product details or any questions.
Contact us	Contact form
URL	https://jp.bonaventura.shop/
Sales price	Display by product (tax included)
Explanation of charges other than products	・Consumption tax ・Shipping fee (domestic uniform) 　Standard delivery　550 yen (tax included) 　Delivered by Sagawa Express or Yamato Transport within 1-3 business days of ordering, excluding Saturdays, Sundays, and holidays. 　　During busy logistics seasons such as gift season and sale periods, it may take longer. Free shipping for purchases over 5000 yen. ・Cash on delivery fee (domestic uniform) 　　330 yen (tax included)
Payment method	・Credit card (VISA, MASTER, AMEX, JCB) ・PayPal ・Amazon Pay ・Google Pay / Apple Pay / Shop Pay / Paypay ・Cash on delivery (pay when you receive the product) Payment period:Credit card payments will be processed immediately. In the case of cash on delivery, payment will be made in cash or credit card upon delivery of the product.
Delivery period	Excluding Saturdays, Sundays, holidays, and year-end and New Year holidays,We will ship within 1-3 business days of placing your order. Delivery may not be possible due to a high volume of orders or inventory status. If we are unable to deliver your order on your desired date and time, we will contact you by email or phone.
Returns/Exchanges	We take great care to ensure the quality of the purchased product, but if the product is damaged or scratched due to initial defects or accidents during shipping, please contact us immediately after receiving the product. We will exchange, return, or refund the shipping fee at our expense. For details, please check "About product warranty". If you wish to return the item due to customer circumstances, please return the item within 7 days after receiving the item and the shipping fee will be borne by the customer.
Personal information	Please check the page "Privacy policy".