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MEMBERSHIP PROGRAM

MEMBERSHIP PROGRAM

BONAVENTURA MEMBERSHIP PROGRAM is a membership program that is open to everyone

You can earn points by shopping at the official online store/store and by registering as a member

Enjoy shopping at BONAVENTURA more than ever

*To participate in MEMBERSHIP PROGRAM, Registration is required

Member benefits (example)

Free shipping

Purchases from the official online store will be delivered free of charge regardless of the purchase amount

Surprise present

We will prepare special surprise presents depending on your membership stage

Event invitation

We invite you to special events such as new product previews and reception parties

How to save points

1 point for every purchase of ¥1,000 (tax included)

5 points for member registration

Bonus points for clearing missions
(irregular)

Limited benefits

First time special points

To commemorate the start of BONAVENTURA MEMBERSHIP PROGRAM, we will give you special points for the first time only

For details, please check the point history on Notes and My Page below

Membership stage

Membership stage

How to check your membership stage

Proceed to login page
Enter your email address and password to log in
Check membership status and point history on My Page

Q & A

How to earn points

  • After registering as a member, if you shop while logged in, points will be awarded.

About the number of points

  • 1 point will be given for every 1,000 yen purchased, and 5 points will be given to those who register as members. (If you have registered as a member before the program started, you will have already been granted 5 points)

When are points awarded?

  • For items purchased at the official online shop, the bonus will be given when the item is shipped. Items purchased at directly managed stores will be awarded after payment is completed.

If I have multiple accounts, can I combine points/purchase history?

  • Yes.
    *Only accounts in your name are eligible. We cannot add up payments for family members or under different names.
    *It may take about a month for points to be added up.

Can points be used for payment?

  • Points cannot be used for payment.

When will the stage rank increase be reflected? ?

  • Points will be reflected immediately when they are awarded.

Can the membership stage be lowered?

  • You can check from my page. If your points expire and the number of points falls below the number required for the default rank, your rank will be downgraded.

Is there an annual fee if I register for BONAVENTURA MEMBERSHIP PROGRAM?

  • There is no annual fee. This service is available to you after you register as a member.

Notes

・We will contact you via email regarding special benefits such as surprise gifts and event invitations.
Please make sure the email address in your registered account is correct

・We will contact you regarding the benefits as an [Important Notice] regardless of whether you subscribe to the newsletter or not.

・Purchases at non-official online stores and dealers will not be eligible for points. (Eligible stores are Click here)

・If you cancel or return an order, the points you earned will automatically become negative

・Free shipping benefits apply to official website, Ginza store, Omotesando store, Fukuoka Daimyo Garden City store

・Points held cannot be used for shopping

・The points awarded are calculated based on the order amount after the discount is applied.

[Products not eligible for points]

The following products are not eligible for points.

・Digital gift card

[Timing of points awarded]

Points will be awarded at the following timing (there may be a time difference in reflection)

・Official website: After your order has been shipped

・Store: After payment is completed

・When registering as a member: Around 1 hour after registering as a member

[First time special points]

The following initial points will be awarded to each customer based on their shopping history before June 2024

Points expire at 23:59 on June 30, 2025

・White: 50 points

・Silver: 300 points

・Gold: 500 points

・Platinum: 1000 points

  • Store eligible for point award

Store eligible for points

  • Official online store
  • BONAVENTURA Ginza store
  • BONAVENTURA Omotesando store
  • BONAVENTURA Fukuoka Daimyo Garden City Store
  • BONAVENTURA Tamagawa Takashimaya S・C store
  • BONAVENTURA Shinsaibashi Daimaru store
  • BONAVENTURA Ginza Mitsukoshi Store
  • BONAVENTURA Isetan Shinjuku Store
  • BONAVENTURA Isetan Shinjuku Store Men's Building
  • BONAVENTURA Hankyu Men's Tokyo Store
  • BONAVENTURA Kobe Daimaru store
  • BONAVENTURA Sapporo Marui Imai store
  • BONAVENTURA JR Nagoya Takashimaya store