• Store

cart

There are no items in your cart.

BONAVENTURA Membership Terms and Conditions

Article 1 (Membership)

“Member” refers to an individual who applies for membership after agreeing to these Terms in accordance with the procedures established by the Company.
"Member information" refers to information such as information regarding the member's attributes and history regarding the member's transactions that the member has disclosed to the Company.
These terms and conditions apply to all members and are the terms and conditions that must be observed during and after registration.

Article 2 (Registration)

BONAVENTURA Co., Ltd. (hereinafter referred to as the Company) handles personal information received through membership registration as follows based on the Company's "Personal Information Protection Policy."

Name of our company: BONAVENTURA Co., Ltd.
Person in charge of personal information management: Kaori Inatomi, CEO of BONAVENTURA Co., Ltd.
Purpose of use of personal information:
We will use it for contacting you, delivering products, and providing various information. As a general rule, our company does not disclose member information to third parties without the member's prior consent. However, in the following cases, the Company may disclose member information and other customer information without the member's prior consent.

  • When disclosure is required by law
  • If the Company determines that it is necessary to protect the rights, interests, honor, etc. of the Company

Member information will be managed by our company in accordance with our "Personal Information Protection Initiatives." Our company may use member information for the purpose of providing services to members, improving service content, promoting the use of services, and ensuring the sound and smooth operation of services. The Company may provide information (including advertisements) to members through e-mail newsletters and other methods.
If a member does not wish to provide information, please notify us according to the method prescribed by our company and we will stop providing information. However, the provision of information necessary for the operation of this service cannot be stopped at the member's request. The reception desk for personal information handled by our company is as follows. Regarding personal information provided by customers, we have established a contact point to receive inquiries regarding disclosure, correction, deletion, notification of purpose of use, and right to refuse use or provision of personal information in accordance with customer requests. Please contact us from Contact us.
This website may use browser cookies to record access information such as the user's domain name, IP address, and pages viewed.
In addition, by using cookies, information that identifies users is not accumulated.

Article 3 (Registration)

Membership Qualifications
Customers who agree to these terms and apply for membership will be eligible to become members after completing the prescribed registration procedures.
The member registration procedure must be completed by the person who will become the member. Registration by proxy is not permitted at all.
Please note that we may decline membership applications from people whose membership has been revoked in the past or from people who we deem to be unsuitable.
Entering member information
When registering as a member, please read the input instructions carefully and enter the required information accurately in the designated input form.
Special symbols, old kanji, Roman numerals, etc. cannot be used when registering member information. If these characters are registered, we will change them.
Password management
Passwords may only be used by the member themselves and may not be transferred or lent to a third party.
Members are responsible for managing their passwords by changing them regularly to prevent them from being disclosed to others.
Any declaration of intent made to the Company using a password will be deemed to be that of the member himself/herself, and all payments, etc. resulting therefrom will be the responsibility of the member.

Article 4 (Change)

Members shall promptly notify the Company if there are any changes to the information they have submitted to the Company, such as their name and address.
We are not responsible for any damage caused by not registering changes. Please note that even if a change is registered, transactions that have already been completed before the change is registered will be conducted based on the information before the change is registered.

Article 5 (Withdrawal)

If a member wishes to withdraw from membership, the member must complete the withdrawal procedure himself/herself. Your membership will be withdrawn after completing the prescribed withdrawal procedures. After completing the withdrawal procedure, the information will be deleted within a reasonable period of time.

Article 6 (Loss of membership and liability for compensation)

If a member makes a false declaration when applying for membership, fails to pay for mail-order sales, or for any other reason that the Company deems inappropriate as a member, the Company may cancel the membership.
If a member commits any of the acts specified in the following items, he or she will be responsible for compensating for the damage suffered by the Company as a result of this.

  • Illegal use of member number and password
  • Obstructing our business by accessing this website and falsifying information or sending harmful computer programs to this website
  • Acts that infringe on the intellectual property rights of products handled by our company
  • Other acts that violate these Terms of Use

Article 7 (Prohibitions)

When using this service, members are prohibited from performing the following acts.

  • Violating laws, regulations, these Terms, notes on using this service, notes on shopping with this service, and other terms and conditions
  • To damage the rights, interests, honor, etc. of our company and other third parties
  • Acts that may have a negative impact on the mind and body of young people, or other acts that violate public order and morals
  • Acts that cause trouble or discomfort to other users or other third parties
  • Entering false information
  • Sending or writing harmful computer programs, emails, etc.
  • Unauthorized access to our servers or other computers
  • Lending or transferring your password to a third party, or sharing it with a third party
  • Other matters that our company deems inappropriate

Article 8 (Interruption/Suspension of Service, etc.)

In order to maintain the operating status of this service, our company may suspend all or part of the provision of this service without prior notice if any of the following items apply.

  • When necessary for regular and emergency maintenance of the system
  • When the load is concentrated on the system
  • If system operation becomes difficult due to fire, power outage, sabotage by a third party, etc.
  • In other cases where the Company deems it necessary to stop the system due to unavoidable circumstances

Article 9 (Prohibition of transfer of rights)

Members shall not transfer all or part of their status under these Terms and their rights or obligations under these Terms to a third party without prior written consent from the Company.

Article 10 (Change/Abolition of Service)

The Company may, at its discretion, change or abolish all or part of the Service as appropriate without prior notice.

Article 11 (Disclaimer)

The Company shall not be held responsible for any damage caused by system interruptions, delays, cancellations, data loss, unauthorized access to data, or other damages caused to members in connection with the Company's services due to communication line or computer failures.
We do not guarantee that e-mail content sent from our web pages, servers, domains, etc. does not contain harmful items such as computer viruses.
The Company is not responsible for any damage caused by a member's violation of these Terms.

Article 12 (Severability)

Even if any provision or part of this Agreement is determined to be invalid or unenforceable under the Consumer Contract Act or other laws and regulations, the remaining provisions of this Agreement and the remaining portions of the provisions that have been partially determined to be invalid or unenforceable shall remain in full force and effect.

Article 13 (Revision of these Terms)

The Company may revise these Terms at will, and the Company may establish terms to supplement these Terms (hereinafter referred to as "Supplementary Terms").
Revisions or supplements to these Terms will become effective when the revised Terms or Supplementary Terms are posted on our company's designated website.
In this case, the member shall comply with the revised terms and conditions and supplementary terms.

Article 14 (Governing law, competent court)

If a dispute arises regarding these Terms, the summary court or district court that has jurisdiction over the location of our company's head office shall have exclusive jurisdiction in the first instance.